Energy / Utility Assistance

Program Overview

The Comprehensive Energy Assistance Program (known as CEAP) provides utility assistance to low-income elderly and/or disabled households most vulnerable to the high cost of energy for home heating and cooling.  Assistance is provided through the Utility Assistance Component (general assistance for utility bills) and/or the Household Crisis Component (for disconnection notices or purchase of portable heating/cooling units for those that are vulnerable).  Other services include energy education, needs assessment, and budget counseling as it pertains to energy needs.

Income Eligibility

The client’s income should be no greater than 150% of the federal poverty level.  To determine income eligibility, all income sources from the individual or household are collected for a period thirty (30) days prior to the date of application, then annualized.  Income documentation is collected from all income sources for all household members eighteen (18) years and older for the entire thirty (30) day period.

Required Documentation

The documentation requested to capture household demographics include photo identification, Social Security cards or numbers for each family member, proof of residence (such as a utility bill), and proof of income 30 days prior to appointment date (for each household member 18 years or older).


  • Bailey County
  • Crosby County
  • Lamb County
  • Dickens County
  • Hale County
  • King County
  • Floyd County
  • Yoakum County
  • Motley County
  • Terry County
  • Cochran County
  • Lynn County
  • Hockley County
  • Garza County
  • Lubbock County
  • Scurry County
  • Mitchell County
This program is aimed at assisting in low-income individuals and households in Bailey, Cochran, Crosby, Dickens, Floyd, Garza, Hale, Hockley, King, Lamb, Lynn, Motley, Terry and Yoakum Counties.  Interested clients should contact the neighborhood service center located in their county and schedule an appointment.

Energy/Utility Assistance Contact

Staff Contact: Ada Borunda, CEAP Specialist

(806) 894 – 4560 x161

(806) 894-5349

411 Austin Street
Levelland, Texas 79336

Po Box 610
Levelland, Texas 79336

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