Website South Plains Community Action


The case manager will be responsible for overseeing and providing case management activities.  The case manager will perform the following: Program eligibility application process, skills assessments as needed and manage the provision of supportive services issued to eligible customers. The case manager will work with other programs staff to co-enroll customers when possible. The case manager will work with customers to provide direction in developing the best and quickest route to self-sufficiency. The case manager will document case management activities and services provided to customers in TWIST and Laserfiche. The case manager will recruit dislocated workers.

Preferred experience in data entry, state data systems, Excel, Word, and Power Point. Knowledge in Workforce programs ideal, including:  WIOA, TANF, SNAP E&T, ES/UI – familiar with applicable federal, state, and local laws and regulations.


  1. A bachelor’s degree in social work, or related field, from a recognized four (4) year college or university preferred.
  2. An equivalent combination of experience and education may be substituted for degree.
  3. Training experience in social work, counseling, career planning, placement, or related field desired.

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