JOB SUMMARY

The Business Services Lead reports directly to the Workforce Center Director.  Responsible for conducting all business service activities for Workforce Solutions South Plains.  Performs work inside and outside the workforce center to gather and evaluate information for development of a plan to meet the needs of local employers.  Provides information about and markets all workforce center business services to employers.  Explores all available resources to meet employer needs.  Facilitates a connection between employers and workforce center staff.  Facilitates and promotes a connection between employers and state and federal resources such as Skills Development grants and other grants as applicable that support economic growth within the South Plains community. The Business Services Lead will ensure that program goals and objectives are met and oversee the day-to-day operations, directing staff in marketing services offered by the Workforce Solutions South Plains. The Business Service Lead will ensure that all contacts with employers are documented appropriately in the WorkinTexas system. The Business Service Lead will submit all reports and employer award nominations in a timely manner.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent required.
• Bachelor’s degree in marketing, Public Relations, Business Administration, or related field preferred, not required, or a minimum of five years’ experience in sales, public relations, communications, or any equivalent combination of work experience, education, and training which provides the required level of knowledge preferred.
• Candidate must possess a demonstrated proficiency in both verbal and written communications and basic computer skills and be a self-starter.
• Strong organizational skills are essential.
• Experience in facilitating group orientations and presenting in a public forum is preferred.
• Must possess a valid driver’s license, acceptable driving record, auto liability insurance, and reliable transportation.  Occasional travel using a personal vehicle is required.
• Experience in supervising and training staff is essential.